Returns & Refunds Policy

At Toby Gadgets, we strive to provide quality home tech gadgets. If you are not satisfied with your purchase due to a defect or damage, please review our return and refund policy below.

1. Eligibility for Returns

• Returns are only accepted for defective or damaged products.

• Customers must request a return within 7 days of receiving the product.

• The item must be in its original packaging, unused, and with all included accessories.

2. Return Process

• To initiate a return, email us at [email protected] with your order details, a description of the issue, and photos of the defective/damaged product.

• Our team will review your request and provide further instructions.

• The return must be shipped back to us as per our instructions.

3. Refund Policy

• Once the returned item is received and inspected, we will notify you of the approval or rejection of the refund.

• If approved, refunds will be processed within 7-10 business days after the return is received.

• Refunds will be issued via bank transfer or another agreed-upon method.

• No refunds will be provided for reasons other than defects or damage.

4. Non-Returnable Items

• Products that are not defective or damaged.

• Items returned beyond the 7-day return window.

• Products that have been used, altered, or damaged by the customer.

5. Contact Us

If you have any questions about our return and refund policy, please contact us at [email protected].

By purchasing from Toby Gadgets, you acknowledge and agree to this Return and Refund Policy.